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Interpersonal Skills

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Kathy Ann Surratt-States, Francis Frei, Anne Morriss
December 4, 2024

In Move Fast & Fix Things, Frances Frei and Anne Morriss explain why speed is important to organizational change and offer a five-step approach for leaders to identify and prioritize the appropriate problems to address, implement the best solutions to those problems, and maintain focus on the success and well-being of their organization’s employees and stakeholders.

Scott Shigeoka
October 2, 2024

Research shows that heart-centered curiosity differs from intellectual curiosity and leads to a better understanding of ourselves and others, and to happier and more productive organizations. Scott Shigeoka’s book Seek: How Curiosity Can Transform Your Life and Change the World, based on his work at UC Berkeley’s Greater Good Science Center, provides strategies for developing curiosity and explains why it is important to do so. 

Amy Edmondson
August 7, 2024

Professor and author Amy Edmondson’s recent research says that intelligent failures in organizations help us adapt, improve and innovate – as individuals and teams. Leaders who recognize, value and even celebrate failures for the learning opportunities they present, encourage organizational innovation and improvement.

Peter Kim
June 5, 2024

Dr. Peter H. Kim, researcher in the field of trust and author of How Trust Works: The Science of How Relationships Are Built, Broken and Repaired, shares surprising evidence-based insights about trust and trust violations. He describes how efforts to repair trust, such as apologies, can be ineffective or even harm relationships.  

Esther Sternberg
April 3, 2024

Dr. Esther Sternberg, author of Well at Work: Creating Wellbeing in Any Workspace, shares research on how our work environments impact our health and productivity. Dr. Sternberg provides guidance to leaders on how to integrate the seven domains of health into workspace design, fostering healthier employees who are more focused, productive and happier to be at the office.

Dr. Sternberg is a professor of medicine, psychology, planning and landscape architecture, and nutritional sciences and wellness at the University of Arizona. She has served as an advisor to the World Health Organization and the Vatican; in the U.S. she has advised the National Academy of Sciences, Department of Defense, and Congress. She is also the author of two previous books, The Balance Within and Healing Spaces.

Karen Dillon
February 7, 2024

Karen Dillon, co-author with Rob Cross of The Microstress Effect: How Little Things Pile Up and Create Big Problems and What to Do about It, describes their discovery of the little noticed day-to-day stressors causing significant impact on even the highest performing employees, and how failing to address them can lead to burnout. Karen Dillon is a contributing editor at Harvard Business Review and coauthor of three books with Clayton Christensen, including the New York Times bestseller, How Will You Measure Your Life?

We encourage you to use and share a resource that complements this episode: The Hidden Toll of Microstress, the authors’ Harvard Business Review article with a link to a microstress diagnostic tool. You might also enjoy In Session episode 35 on how subtracting can lead to more, available on fjc.dcn, or from your favorite podcast app.

Priya Parker
December 6, 2023

Today on In Session: Leading the Judiciary, Priya Parker, author of The Art of Gathering, shares a purpose-driven and people-centered approach for designing meaningful and memorable meetings that people want to attend. Parker is a facilitator and strategic advisor trained in the field of conflict resolution and has spent twenty years guiding leaders and groups through difficult conversations about community, identity, and vision. She studied organizational design at M.I.T., public policy at the Harvard Kennedy School, and political and social thought at the University of Virginia.

We encourage you to use and share two free resources that complement this episode: Priya Parker’s Newsletter and her guide, The New Rules of Gathering.

Leidy Klotz
October 4, 2023

Leidy Klotz, author of Subtract: The Untapped Science of Less, shares how subtracting before adding can create better outcomes, especially when we are clear about what we want to accomplish. Klotz’s innovative research shows how subtracting doesn’t necessarily mean doing less; rather it’s an important first step for individuals and organizations that want to improve processes and solve problems.

In addition to several research articles, Leidy’s work has appeared in the journals Nature and Science and been featured on NPR’s Hidden Brain podcast. He is an interdisciplinary professor of engineering, architecture, and business at the University of Virginia whose research focuses on the science of design.

A four-page Reading and Discussion Guide (shared with permission) complements this episode.

Woo-kyoung Ahn
August 2, 2023

Woo-kyoung Ahn, professor of psychology at Yale University and author of Thinking 101: How to Reason Better to Live Better, discusses how our brains are hard-wired to make quick decisions in order to keep us safe. These cognitive shortcuts can lead to misguided decision-making and stifled innovation in the short-term while costing us time, energy, and money in the long run.

Ahn received Yale’s Lex Hixon Prize for teaching excellence in the social sciences in 2022, and her research was funded by the National Institutes of Health. She is a fellow of the American Psychological Association and the Association for Psychological Science.

Kevin Eikenberry
June 7, 2023

In remote or hybrid workplaces, leaders must be more intentional about building relationships that engender commitment, rather than just compliance, and focus more on accomplishment rather than just employee activity. This episode explores how to do that with organizational expert Kevin Eikenberry.

Kevin Eikenberry is founder and Chief Potential Officer of the Kevin Eikenberry Group and co-founder of the Remote Leadership Institute. He has improved the communication, leadership, learning, teams and teamwork of organizations worldwide for over twenty-five years. Kevin’s been named one of Inc.com’s Top 100 Experts Worldwide in Leadership and Management and is the author of several books including The Long Distance Leader: Rules for Remarkable Remote Leadership, and The Long Distance Team: Designing Your Team for Everyone’s Success, released in 2023.

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