Karen Dillon, co-author with Rob Cross of The Microstress Effect: How Little Things Pile Up and Create Big Problems and What to Do about It, describes their discovery of the little noticed day-to-day stressors causing significant impact on even the highest performing employees, and how failing to address them can lead to burnout. Karen Dillon is a contributing editor at Harvard Business Review and coauthor of three books with Clayton Christensen, including the New York Times bestseller, How Will You Measure Your Life?

We encourage you to use and share a resource that complements this episode: The Hidden Toll of Microstress, the authors’ Harvard Business Review article with a link to a microstress diagnostic tool. You might also enjoy In Session episode 35 on how subtracting can lead to more, available on fjc.dcn, or from your favorite podcast app.