In part two of our discussion with author Dolly Chugh, we discuss how unconscious bias reveals itself in non-verbal ways, signaling feelings and beliefs we don’t intend to convey. Dr. Dolly Chugh, author of The Person You Mean to Be, How Good People Fight Bias, says this “leakage” often occurs during times of stress and in fast-moving environments. Dolly says taking the time to consider influential aspects of our own and others’ identities and acting with intention can help us to consistently convey who we mean to be. Part one, Good-ish to Great: How the Best Leaders Continue to Grow, was released October 11, 2022.

Heather Younger, author of The Art of Caring Leadership: How Leading with Heart Uplifts Teams and Organizations, describes nine aspects of caring leadership and why they are essential to organizational success.

Other episodes on topics mentioned in this episode include: 

• Episode 25: Humility: An Essential Leadership Trait
• Episode 13: Creating Psychological Safety

Stefanie K. Johnson, author of Inclusify: The Power of Uniqueness and Belonging to Build Innovative Teams, discusses how diversity without inclusion fails to capitalize on the value of diverse teams. According to Dr. Johnson’s research, leaders must ensure individuals feel a sense of belonging, which includes encouraging all staff to use what makes them unique for the benefit of the organization. For more information about Dr. Johnson and for free resources to support efforts to “inclusify” your organization, see her website.